Privacy Policy

Zavi Furnishings respects your privacy and is committed to handling your personal information responsibly. This policy explains how we collect, use, store and share information when you visit our website or place an order.

1. Information We Collect

Depending on how you use our store, we may collect:

• Name and contact details

• Billing and delivery address

• Order details and purchase history

• Information you provide when contacting customer support

• Device, browser and website usage information

• Marketing preferences and cookie-related information, where applicable

Payment information is processed through the payment providers available at checkout. We do not intend to store full payment card details ourselves.

2. How We Use Your Information

We may use personal information to:

• Process and deliver orders

• Take payments and manage refunds

• Respond to questions and provide customer support

• Send order confirmations and delivery updates

• Prevent fraud and protect our store

• Improve website performance and customer experience

• Send marketing communications where permitted by law and your preferences

• Meet our legal and accounting obligations

3. Shopify and Service Providers

Our online store is hosted on Shopify. We may share relevant information with service providers who help us operate our store, process payments, deliver orders, provide analytics, support marketing or maintain website security.

These providers may process information according to their own privacy policies and applicable data protection requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the shopping cart, remember preferences, understand website usage and support advertising or analytics.

Where required by law, non-essential cookies will only be used with the appropriate consent. You can also manage cookies through your browser settings.

5. Marketing Communications

We may send promotional emails where permitted by law. You can unsubscribe using the link in a marketing email or contact us to update your preferences.

Unsubscribing from marketing does not stop essential messages about orders, payments or customer service.

6. Sharing and International Transfers

We do not sell personal information to third parties for money. Information may be shared with the service providers described in this policy or where necessary to fulfil an order, comply with the law, protect our rights or prevent fraud.

Some providers may process information outside the United Kingdom. Where required, appropriate safeguards will be used for international transfers.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, handling disputes and meeting legal obligations.

We use appropriate measures to protect information, although no method of electronic transmission or storage can be guaranteed completely secure.

8. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights to request access to your personal information, correct it, request deletion, restrict or object to certain processing, or request data portability.

You may also have the right to withdraw consent where processing is based on consent. To make a request, contact us using the details below.

9. Children's Privacy

Our website is intended for general retail customers and is not designed to knowingly collect personal information from children without appropriate authorisation.

10. Changes to This Policy

We may update this policy when our business, services or legal obligations change. The latest version will be published on our website with an updated effective date where appropriate.

11. Contact Us

For privacy-related questions or requests:

Store: Zavi Furnishings
Website: https://www.zavifurnishings.co.uk/
Email: [sales@zavifurnishings.co.uk]
Business address: [15 Portland Terrace, Oldham, OL6 7BP, United Kingdom]

Before publishing, ensure this policy accurately reflects the apps, advertising tools, cookies and customer-data practices used by your store.