Terms of Service

Welcome to Zavi Furnishings. These Terms of Service apply to your use of https://www.zavifurnishings.co.uk/ and purchases made through our online store.

By using our website, you agree to these terms, subject to your statutory rights under applicable law.

1. Use of Our Website

You agree to use our website lawfully and not to interfere with its security, operation or availability. We may take reasonable steps to protect our website against misuse, fraud or unauthorised activity.

2. Products and Descriptions

We aim to display product descriptions, images, dimensions, materials and colours as accurately as possible. However, screen settings and manufacturing variations may cause slight differences in appearance.

Please review the product specifications, measurements, installation requirements and delivery information before ordering. Contact us if you need clarification.

3. Prices and Payments

Prices are displayed in the currency shown on our website. Applicable taxes and delivery charges will be displayed or explained as required before you complete your purchase.

Payment must be completed using an available payment method unless another arrangement has been expressly agreed. We will not knowingly apply charges that have not been properly disclosed.

4. Orders and Acceptance

After placing an order, you may receive an acknowledgement email. An acknowledgement does not necessarily mean that the order has been accepted.

If an item is unavailable or a genuine pricing or listing error occurs, we will contact you to discuss the available options. If payment has been taken for an order that we cannot fulfil, an appropriate refund will be provided.

5. Delivery

Delivery availability, charges and estimated delivery times are described in our Shipping Policy and at checkout.

Delivery estimates are not guaranteed unless expressly stated. Delays may occur due to product availability, courier issues or circumstances outside our reasonable control.

6. Cancellations, Returns and Refunds

Order cancellations, returns and refunds are handled in accordance with our Return and Refund Policy and applicable UK consumer law.

Nothing in these terms removes or limits your statutory rights regarding online cancellation, faulty goods, goods not as described or other rights that cannot lawfully be excluded.

7. Intellectual Property

Unless otherwise stated, website text, photographs, logos, graphics and other content are owned by or licensed to Zavi Furnishings. You may not reproduce or commercially use this content without permission, except where permitted by law.

8. Website Availability

We aim to keep our website available and accurate but cannot guarantee uninterrupted access or that every feature will always be error-free. We may update, maintain or change website features when reasonably necessary.

9. Liability and Consumer Rights

Nothing in these terms excludes or limits liability where doing so would be unlawful, including applicable rights relating to faulty goods, death or personal injury caused by negligence, fraud or other liabilities that cannot legally be excluded.

Where permitted by law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

10. Privacy

Our handling of personal information is explained in our Privacy Policy.

11. Changes to These Terms

We may update these terms from time to time. The version published on our website will apply to future use, subject to any legal requirements and the terms applicable to existing orders.

12. Governing Law

These terms are subject to applicable UK law. If you are a consumer, nothing in this section removes any mandatory protections or rights available to you under the law that applies to your purchase.

13. Contact Us

Store: Zavi Furnishings
Website: https://www.zavifurnishings.co.uk/
Email: [sales@zavifurnishings.co.uk]
Business address: [15 Portland Terrace, Oldham, OL6 7BP, United Kingdom]